The customer will usually get an order in 12 to 14 days after the order has been shipped out. After your payment is authorized it can take up to 5 days for us to process your order and ship it.

Charges for International Delivery vary from country to country depending on city, state, country, and locality.

Claiming for Delayed Orders

Our team works hard to give you quality products on time. If your order is delayed or something is missing, after getting the notification that your item has been shipped, you can reach out to us within 7 days, including weekends and holidays.
Before placing your order, make sure to check all your shipping address details.
If mistakenly there is an error or mistake in your address details, you can contact us before you receive the tracking ID email.

Order Tracking

After you make a purchase we will send you an email with your order number and a tracking number. You can use this tracking number in our order tracking section to see where your order is during its delivery. If you don’t get any tracking updates feel free to contact us at Info@allusajackets.com

Is an account necessary for placing an order?

No, you can checkout as a guest. However, creating an account will enhance your shopping experience. You can save your shipping and billing information to ensure a faster checkout process.

Can I cancel my order?

Customers can cancel orders at any time before the order has been processed.
Once the order has been shipped you will receive a shipping confirmation via email along with your order tracking ID. As soon as the product has been delivered, our exchange policy will be applicable to your order.

Note

Getting your order on time depends on the availability of the articles and order confirmation.
During sale events, average delivery time can exceed normal.

We aim to provide a safe and secure shopping experience!